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APR 12
2012
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    AutoTrader How-To's
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Trend Engine: Shopper Insights February 2012
AutoTrader.com Experts Leverage Insights from New Luxury Vehicle Loyalty Study to Recommend Leading Luxury Vehicles and Hidden Gems
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Trend Engine: Shopper Insights June 2012
Find out how shoppers currently feel about the economy, what their preferred mode of transportation is for summer travelers in 2012, what vehicle features are most important, and eight great summer vacation vehicles.
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Trend Engine: Shopper Insights July 2012
Does "Made in America" mean buy an American car or buy an American-made car? Find the answer in our latest Trend Engine report, along with what the Top 10 cars built by U.S. workers are, plus more.

Trend Engine: Shopper Insights April 2012

Economic factors are driving strong interest in CPO vehicles, and CPO Sales are reaching new heights. Get the research behind it, and find out the Top 10 Most-Viewed CPO Vehicles on AutoTrader.com in March 2012.

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MAR 23
2012
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    AutoTrader How-To's
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2011 Automotive Buyer Influence Study: Sources that Influence Purchase
Learn what sources influence car buyers to visit dealerships, how and where they are spending time during the shopping process, and more.
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Dealer Walk-In Study Results
Northwood University and AutoTrader.com examine how walk-in customers establish first contact with dealers.

New Car Dealer Sourcing Studies Report

The AutoTrader.com Dealer Sourcing Studies reveal how New Car Buyers make first contact with the dealership and what influences them to choose specific dealerships. AutoTrader.com commissioned KS&R, an independent market research firm based in Syracuse, New York, to conduct the studies among New Car Buyers of AutoTrader.com dealer customers. 72,617 New Car Buyers who purchased between March 2010 and March 2012 were surveyed.

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MAR 6
2012
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    AutoTrader How-To's
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Telling Your Value Story with Custom Comments
Learn valuable writing tips for creating custom comments that influence car shoppers’ decision-making process.
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Tips for Successful Online New Car Marketing
This helpful handbook shows you how to successfully merchandise New Cars online

Influencing Shoppers with Custom Comments

Your vehicle descriptions should influence shoppers to come in and take a test drive, and custom comments give you the opportunity to tell each car’s story. This article provides helpful information for writing great custom comments.

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FEB 20
2012
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AutoTrader.com's New Price Markdown Feature
New Price Markdown Feature Enables Dealers to Highlight Affordability of Their New Car Inventory on AutoTrader.com

How to Apply Price Markdowns

The "Price Markdown" feature on AutoTrader.com enables dealers to systematically subtract the amount of special offers from the price of their vehicles. With this tool, dealers are able to more easily highlight the affordability of their new cars and entice shoppers who may be undecided between a new and used vehicle. This quick reference guide shows you how to apply price markdowns on the back-end tool at dealers.autotrader.com.

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FEB 14
2012
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2012 New Luxury Vehicle Loyalty Study: Who Stays, Who Goes, and Why?
Research study that examines what motivates high customer loyalty among luxury brands and the reasons luxury buyers defect to other luxury brands

Trend Engine: Shopper Insights February 2012

ATLANTA – February 12, 2012 – In the February edition of the Shopper Insights Report, AutoTrader.com experts recommend Leading Luxury Vehicles and Hidden Gems, based on insights from the 2012 New Luxury Vehicle Loyalty Study. Among other things, the study revealed the top reasons luxury buyers stayed loyal to their brand when they purchased another new luxury vehicle. Utilizing the top five reasons that these buyers stayed loyal—Brand Affinity, Quality/Reliability, Driving Performance, Price/Finance/Value and Styling/Design—the experts at AutoTrader.com selected 10 luxury vehicles for the list, with the Cadillac CTS sedan and Volvo S60 being chosen as the best overall picks.

 “With the economy beginning to show signs of resurgence, we believe that even more shoppers will turn their attention to luxury vehicles, making now an ideal time to share the insights we have regarding this important segment,” said Rick Wainschel, vice president of automotive insights at AutoTrader.com. “By bridging information gained from our extensive research with the vast automotive knowledge within AutoTrader.com, we aim to facilitate deeper connections between buyers and sellers.”

The 2012 New Luxury Vehicle Loyalty Study was conducted by Polk and AutoTrader.com with a total of 1,485 U.S. luxury buyers to gain a deeper understanding of the reasons why these buyers stay with, leave or move to a luxury brand. Loyalty is defined as a buyer who buys a luxury vehicle from the same make as the one owned previously.

Beyond the top five reasons luxury buyers remained loyal, the study also revealed that the primary drivers of loyalty differed by brand. For example, the main reason Cadillac buyers stayed loyal is not the same as the reason BMW buyers stayed loyal.

  • Brand affinity was selected by a significantly higher percentage of Cadillac loyalists than any other luxury brand.

  • Quality/reliability was cited more often by Mercedes-Benz and Acura loyalists as a reason for returning to that brand.

  • BMW loyalists were more apt to identify driving performance as a reason for their return purchase than other luxury owners.

  • Price ranked much higher as a reason for Acura owner loyalty compared to the other luxury brands in the study.

  • Audi loyalists rank styling and design significantly higher than other brand loyalists as a reason to stay.

 AutoTrader.com experts leveraged these insights to select two vehicles that were good on all five criteria for their overall picks. Then, they chose two vehicles—one vehicle from the brand that was rated highest by its loyalists in each category and one hidden gem shoppers should consider—for each of the following four categories: Brand Affinity, Driving Performance, Price/Value and Styling/Design. Since quality and reliability are considered to be the cost of entry for vehicles in the luxury market, experts did not choose vehicles based on those factors independently.

The full report, brought to you by the AutoTrader.com Trend Engine, provides in-depth analysis of these vehicles—from the reasons experts selected the vehicles to the level of interest consumers have shown these vehicles while shopping on AutoTrader.com.

 

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View Creating an Effective Online New Car Marketing Strategy

How to engage, influence and convert online new car shoppers into offline new car buyers.

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What You Need to Know about Millennials & Why It Matters
An analysis of Millennial car shoppers & buyers to understand their car-shopping behavior.

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